Help Center

Frequently Asked Questions About AI virtual modeling

Have questions about how AI can transform your fashion photography? Below, we address common inquiries from US e-commerce brands, fashion retailers, and boutique owners about our virtual modeling workflow, technology, and service capabilities.

Getting Started

General & Technical Inquiries

We accept all standard high-resolution image formats, including JPEG, PNG, and TIFF. For the best AI rendering results, we recommend a minimum resolution of 1500px on the longest side.
Yes. Our color-correction services ensure that the garments on our Virtual Finerys match the physical product's colors as closely as possible, maintaining accuracy for your customers.
Not at all. Our platform is designed to handle flat-lay, folded, or simple mannequin shots. You don't need professional lighting or studio equipment on your end; we handle the lighting enhancement during the AI rendering process.
Our advanced generative models are specifically trained on high-fashion datasets. They are capable of rendering intricate details, textures, and fabric behaviors, including lace patterns and light-reflective materials.
Absolutely. We offer background replacement services that allow us to place your products in holiday-themed, urban, seasonal, or studio-style environments tailored to your specific campaign.

How We Work

Operational & Service Logistics

For standard volumes, our turnaround is 24–48 hours. For large-scale bulk catalog processing (100+ images), we will provide a custom timeline based on your specific SKU volume.
Customer satisfaction is our priority. While we include revision rounds in our packages to perfect your assets, we also maintain a transparent policy regarding quality assurance to ensure you receive campaign-ready visuals.
Yes. Once your order is finalized and approved, you receive full-resolution, high-fidelity files that you own and can use across your website, social media, and digital advertising.
Yes. Our library features models from a wide array of ethnic backgrounds and body types, allowing you to tailor your visuals to resonate with any specific US demographic or target audience.
Yes. For agencies and large brands, we provide clean, white-label delivery of your final assets, ensuring your team can manage the branding flow seamlessly.

Trust & Ownership

Security & Usage Rights

Yes. We employ enterprise-grade security controls. All files are handled via secure, encrypted channels and are strictly never shared with third parties or used for external AI training.
Once you receive your finalized, QC-checked assets, you hold the commercial usage rights for your marketing and sales activities.
Absolutely. If you have specific brand guidelines or custom styling needs (e.g., specific pose configurations), we can incorporate these into a custom enterprise project.
We offer affordable add-on pricing for extra revision rounds. We aim to ensure every image is perfect for your store, and we are happy to provide additional tweaks as needed.
Yes. This is our specialty for bulk catalog plans. We lock in the model and lighting profile across your entire batch to ensure your website displays a professional, cohesive catalog experience.

Still Have Questions?

We're Here to Help

Can't find the answer you're looking for? Reach out to our team and we'll get back to you within one business day — or request a free sample to see our quality firsthand.

Contact Us → Request a Custom Quote